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Challenges in the New Normal
Limited mobility and the accelerated shift to hybrid work amplified the challenges of manual,
paper-based approval processes. Organizations need an intelligent solution that allows them to send
and sign documents from any device and easily track the status of an agreement while staying
confident about document security and integrity.
THE CHALLENGE
Physical Document Routing
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Requires face-to-face interaction
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Relies on people to move the signing process forward
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Takes more time and requires tedious logistical effort
THE DOCUSIGN SOLUTION
Intelligent Routing
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Purely Digital
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Has multi-device capability
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Mobile-first experience
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Provides analytical data on signer behaviors
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Automated, agile, and flexible (can cater to any number of signatories)
THE CHALLENGE
Manual Tracking of Approvals and Contracts
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Lack of information on the real-time status of multiple documents routing for signatures
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Requires extra effort and attention
THE DOCUSIGN SOLUTION
Real-Time Automated Tracking
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Instant status visibility on where your documents is in the signing process
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Automatic reminders with notifications at every step
THE CHALLENGE
Security Issues
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Certain digital formats can be edited, while physical documents can be subject to damage or loss
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Sharing vulnerable, unsecure documents
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Prone to fraud, malware, and phishing attacks
THE DOCUSIGN SOLUTION
Tamper-Proof Documents
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Employs stringent standards on global information security
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Uses the strongest data encryption technologies
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Verifies signer-provided information automatically
THE CHALLENGE
Coordination with External Parties
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Logistical difficulties in ensuring that the documents reaches the right people
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The need for follow-ups to ensure task completion
THE DOCUSIGN SOLUTION
Secure and Convenient Customer Experience
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Uses secure cloud storage to deliver immediate access to signer anywhere in the world
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Closes business faster by using email and SMS notification to follow up